1. Introduction At CandlesAndGifts.com, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and store your data in compliance with the EU General Data Protection Regulation (GDPR).
2. Data We Collect
- Identity Data: Full name, address, phone number, email
- Transaction Data: Payment method, order history
- Technical Data: IP address, browser type, device identifiers
- Cookie Data: Preferences, session info, analytics
3. Why We Process Your Data
- To process and deliver your orders
- To contact you about your orders or support requests
- To send marketing (only with your explicit consent)
- To improve our website performance and user experience
- To comply with tax, accounting, and legal obligations
4. Third-Party Sharing We only share data with:
- Payment processors (e.g., Mollie, PayPal)
- Shipping companies (e.g., PostNL, DHL)
- Analytics and tracking tools (e.g., Google Analytics)
5. Your Rights Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Request data portability
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
6. Data Retention
- We store your data only as long as legally required (typically 7 years for tax purposes).
7. Cookies Policy We use cookies to enhance your browsing experience and analyze traffic. You can manage or withdraw your cookie preferences at any time.
Types of Cookies Used:
- Necessary Cookies: Site navigation and functionality
- Analytical Cookies: Anonymous tracking (e.g., Google Analytics)
- Marketing Cookies: Used only with consent (e.g., Facebook Pixel)
A cookie banner is presented on your first visit to manage preferences.